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Opportunity Details
Senior Center Front Desk Support - UNIDAD of Miami Beach
Position Overview
As a Front Desk Support Volunteer, you will be the first point of contact for seniors, visitors, and community partners entering the Center. This role is essential to creating a welcoming, safe, and organized environment for all who use our services. Ideal for those with a friendly attitude, basic organizational skills, and a passion for serving older adults.
Key Responsibilities
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Greet and check in participants and guests in a courteous and professional manner
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Answer phones, take messages, and route calls to appropriate staff
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Provide information about programs, services, and schedules
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Assist with sign-in sheets and distribution of forms or flyers
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Support staff with basic clerical tasks such as photocopying, organizing files, or data entry
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Help monitor the lobby area and maintain a clean and welcoming front desk
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Assist with special event sign-ins or program registration when needed
Qualifications
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Friendly and patient demeanor, especially with older adults
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Comfortable using a phone and basic office equipment
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Bilingual in Spanish and English is a plus (but not required)
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Dependable and punctual
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Ability to maintain confidentiality and follow UNIDAD protocols
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Must be 18 years or older (exceptions can be made for responsible high school students with references)
Senior Services
Age Minimum (with Adult): 18+, Minimum Age:18+
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